Add an email account to Outlook for Windows (2024)

Note:If the steps under this New Outlook tab don't work, you may notbe using new Outlook for Windows yet. Select the Classic Outlooktab and follow those steps instead.

Add a new account, or manage existing accounts

  1. On the View tab, selectView settings.

  2. Select Accounts > Email accounts.

    Add an email account to Outlook for Windows (1)

  3. You can now add a new account, or manage or delete existing accounts.

    Note:Some third-party email providers, like Gmail, Yahoo, and iCloud, require you to change some settings on their websites before you can add these accounts to Outlook.

    To add an account:

    1. SelectAdd Account,select a suggested account from the dropdown menu or enter a different email address, and selectContinue.

      Add an email account to Outlook for Windows (2)

    2. If prompted, enter your password for the account and select Done.

    To delete or manage an account:

    1. In the Email accounts section, find the account you want to delete or manage, and then beside the account name, select Manage.

      Add an email account to Outlook for Windows (3)

    2. Under Account details, select an optionsuch as Remove,orSet as primary account.

    3. When you're finished, select Return to accounts page, or close the Settings window.

Troubleshoot password issues when adding an account

Forgot your password

If you forgot the password for a Microsoft account, useour sign-in helper to get back into your account, or see Reset a forgotten Microsoft account password.

If you forgot your password for a work or school account, seeReset your work or school password using security info.

You get a message about app passwords

If you know you’re using the correct password for your email account and you get a message that says something like:

  • Please create an app password for Outlook on your email provider's site.

App passwords are randomly generated one-time use passwords that provide temporary access to your online accounts. Temporary passwords act as a security layer, preventing the need to share your main account credentials with potentially less secure or unknown applications.

Depending on the provider, an app password may be necessary to add certain account types to Outlook such as IMAP or iCloud accounts.

You'll need to go to your email provider to get the app password. Your email provider will provide instructions on how to generate an app password for your email account so you can use it inemail applications such as Outlook.

After you get the app password from your provider, copy itand then paste itwhen prompted for your account password in Outlook.

For specific help with adding a Gmail or iCloud account, seeAdd a Gmail accountorAdd or manage an iCloud email account.

Guided support in your browser can provide digital solutions for Office problems

Try guided support

These steps are the same whether you're adding your first email account or additional email accounts to Outlook.

  1. Select File > Add Account.

    Add an email account to Outlook for Windows (4)

    (If you don't see a File tab, perhaps you are using New Outlook for Windows. Go to New Outlook for instructions."

  2. Enter your email address and click Connect.

  3. If prompted, enter your password again, then select OK > Finish to start using your email account in Outlook.

Outlook won't accept my password

If you've forgotten the password for a Microsoft account, user our sign-in helper to get back into your account.

If you know you’re using the correct password for your email account but Outlook won’t accept it, you might have an email account that requires additional security.

Gmail, Yahoo, iCloud, Outlook.com,and AOL accounts all use two-factor authentication to help verify that you’re the person trying to access your email account.

To add your email account to Outlook, depending on your provider you mightneed an app password, also known as an application password. This is a different password than your regular email account password. One way you'll know you need an app password isif you see the following message: 2-factor authentication is set up for your account. Please sign in using your application password.

The steps to obtain an app password are different for each email provider. Select your email provider in the drop-down immediately below for instructions:

Outlook 2019, Outlook 2021, Outlook for Microsoft 365

With the newer versions of Outlook, you can add your Gmail account as an IMAP account without setting up two-factor authentication, and you don't need an app password. However, for increased account security we recommend enabling two-factor authentication for your Gmail account. This adds an extra layer of security after you enter your password by requesting you to enter a code from your phone to authenticate.

Outlook 2016 and earlier versions, or if using a POP account

If you're using Outlook 2016 or an earlier version, or if you want to add your Gmail account as a POP account, you'll need to enable two-factor authentication and create an app password. You'll use the app password in place of your regular password to add your account to Outlook.

To turn on two-factor authentication and get an app password, use the following steps.

  1. Go to Gmailfrom your browser, then select the Google apps icon in the upper right corner of the screen.

    Add an email account to Outlook for Windows (5)
  2. Select Account. Under Security, select Signing in to Google.

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  3. Under Password, if 2-Step Verification is OFF, click the > next to OFF. Otherwise, skip to step 4.

    1. On the first screen, click Get Started.

    2. If prompted, enter your Gmail password and then click NEXT.

    3. Enter your phone number and select whether you want to receive your verification codes by text message or a phone call. Then click NEXT.

    4. Enter the code you received and click NEXT.

    5. Click TURN ON to finish setting up 2-step verification.

    6. Return to the previous screen by clicking the left arrow at the top of the screen next to 2-Step Verification.

      Add an email account to Outlook for Windows (7)
  4. Under Password, select App passwords.

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  5. Enter the password for your Google account and then select Sign in. At the bottom of the next screen, select Mail and Windows Computer from the drop-down lists, and then select Generate.

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  6. Google will display an app password for you. Copy this password (without the spaces) and enter this password when Outlook prompts you for a password.

    Add an email account to Outlook for Windows (10)

If you're using two-factor authentication for Outlook.com, use the following steps to generate an app password.

  1. Go to https://outlook.com, click your initials in the upper right, and then select View Account.

  2. Under Security, select Update.

  3. Under More security options, select Explore.

  4. Scroll down to the app passwords section, and then choose Create a new app password.

  5. Your app password will be displayed on the next screen. Make a note of this password, as you'll need it when you add your account to Outlook.

  6. Use the instructions at the beginning of this article to add your account to Outlook, but when Outlook asks for your password, enter your app password.

When you add your Yahoo account to Outlook Desktop you may see theYahoo OAuth prompt. If you see this prompt, simply enter the password that you normally use to log into webmail.You can learn morehere.If you do not see this prompt, you need to create an App Password as explained below.

Add an email account to Outlook for Windows (11)

< Yahoo OAuth prompt >

  1. Go to the Yahoowebsite from your browser and select the settings icon in the upper right corner of the screen...

    Add an email account to Outlook for Windows (12)
  2. Select Account info > Account security. You may need to sign in again.

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  3. If Two-step verification isn't turned on, you'll need to do that before you continue. Then select Manage app passwords.

    Add an email account to Outlook for Windows (14)
  4. Select Outlook Desktop from the drop-down list, and then select Generate.

    Add an email account to Outlook for Windows (15)
  5. Yahoo will display an app password for you. Copy this password (without the spaces) and enter this password when Outlook prompts you for a password.

    Add an email account to Outlook for Windows (16)
  1. Go to the Apple IDwebsite from your browser and enter your Apple ID and password.

    Add an email account to Outlook for Windows (17)
  2. If you've already turned on two-factor authentication, you'll receive a code on one of your devices. Enter this code to continue. Otherwise, turn on two-factor authentication.

    Add an email account to Outlook for Windows (18)
  3. In the Security section, under APP-SPECIFIC PASSWORDS, select Generate Password...

  4. Enter a name for your password, such as Outlook, and select Create.

    Add an email account to Outlook for Windows (19)
  5. Apple will display an app password for you. Copy this password (without the spaces) and enter this password when Outlook prompts you for a password.

    Add an email account to Outlook for Windows (20)

Problems adding your email account? Use advanced setup.

You may need to manually add your email account. Choose from one of the advanced methods below:

Use advanced setup to add a POP or IMAPemail account in Outlook for Windows

If you need to enter specific values for incoming and outgoing server names, port numbers, or SSL settings, you can use Outlook's advanced setup option. You can use these instructions to add a POP or IMAP account to Outlook.

  1. Open Outlook and select File > Add Account.

  2. On the next screen, enter your email address, select Advanced options, then check the box for Let me set up my account manually and select Connect.

  3. Select your account type. Most of the time when you need to use this option, you'll select IMAP.

  4. The Account settings screen should be pre-populated with most of the account settings you need. However, if you need to look up your settings, see the POP and IMAP account settings topic. Enter your incoming and outgoing server settings and then select Next.

  5. Enter your password and then select Connect.

Use advanced setup to add a third-partyMAPI email account to Outlook for Windows

If you are using a third-partyMAPI provider, download and configure the MAPI email provider application as suggested by provider company.

  1. Open Outlook and select File > Add Account.

  2. On the next screen, enter your email address, select Advanced options, check the box for Let me set up my account manually, and select Connect.

  3. On the Advanced Setup screen, select Other.

  4. On the Other screen, choose the type of server to connect to from the list.

    Note: The Other option and your account type listed under it will only appear if you’ve properly installed and configuredthe MAPI provider.

  5. Click Connect.

  6. The third-party MAPI provider application installed on your machine should launch.

  7. Finalize the account setup by following the MAPI provider's instructions.

Need to update settings for an existing email account in Outlook?

If you already created an email account but need to update existing settings because of recent problems, go to Change or update email account settings in Outlook for Windows.

Add an email account to Outlook for Windows (2024)

FAQs

Add an email account to Outlook for Windows? ›

Select Mail from the navigation pane in new Outlook. In the Folder pane, right-click your account name, and select Add shared folder or mailbox. In the Add shared folder or mailbox window, type the name of the mailbox you want to access, for example, info@contoso.com.

How do I add another email account to Outlook Windows? ›

Add an email account
  1. Open Outlook and select File > Add Account. If you haven't launched Outlook before, you'll see a welcome screen.
  2. Enter your email address and select Connect. ...
  3. If prompted, enter your password and select OK.
  4. Select Finish.

How do I add an email account to Windows? ›

Add a new email account
  1. Select Start , enter Mail, and choose the app from the results.
  2. If this is the first time you've opened the Mail app, you'll see a Welcome page. ...
  3. Select Add account.
  4. Choose the type of the account you want to add. ...
  5. Enter the required information and select Sign in. ...
  6. Select Done.

How do I add another mailbox to my Outlook account? ›

Select Mail from the navigation pane in new Outlook. In the Folder pane, right-click your account name, and select Add shared folder or mailbox. In the Add shared folder or mailbox window, type the name of the mailbox you want to access, for example, info@contoso.com.

How do I create a new email address in Outlook? ›

Creating an Outlook account is easy:
  1. Go to the Microsoft Outlook website and select Create free account. From here, you can create an account with an existing email address, which can be tied to any email client. ...
  2. Click Get a new email address. ...
  3. Choose a username.
Mar 20, 2023

Can I have 2 Outlook accounts on my computer? ›

Launch Outlook and go to the File tab. Within the File tab, select Info. At the top, you'll see your account information, including a dropdown menu that contains your Outlook email address. Below this is a button with a plus sign that reads Add Account that you should select.

How do I add a second email to my Microsoft account? ›

How to add an email address or phone number to your Microsoft account
  1. Sign in to Manage how you sign in to Microsoft. ...
  2. Select Add email or Add phone number.
  3. Follow the instructions to add a new email address or phone number to your Microsoft account aliases.

How do I add a second email address to my computer? ›

In Windows 10 or 11, go to Settings > Accounts > Email & accounts. Click Add account. Microsoft allows you to link accounts for Outlook, Office 365, Google, Yahoo, and iCloud. You can also choose a different account that uses POP or IMAP to receive email.

How do I add an account to the Outlook app? ›

To add an additional email account, tap your account menu in the top left corner in your Outlook app. Select the blue plus sign to add another account. Once you have multiple accounts added, you can easily switch between them.

How do I add an email account? ›

Add or remove an email account
  1. On your Android phone or tablet, open the Gmail app .
  2. In the top right, tap your profile picture.
  3. Tap Add another account.
  4. Choose the type of account you want to add. For Gmail, tap Google. ...
  5. To add your account, follow the steps on the screen.

Can you have two email addresses on one Outlook? ›

Microsoft 365 subscribers can add Gmail and any SMTP/POP/IMAP account as an additional mailbox. Notes: This feature is not supported if you sign in with a work/school account.

How do I add two inboxes in Outlook? ›

Link an Additional Account to Outlook
  1. Select File.
  2. Select Add Account.
  3. Enter the email address to add.
  4. Select Connect.
  5. If prompted, select the account provider and allow access.
  6. Select Done.

How many mailboxes can I add to Outlook? ›

However, Microsoft support states "There is a limit for non-Microsoft Sync Technology based accounts—you can add 15 mail apps to the app and unlimited drive (storage) apps (OneDrive, Box, etc.)." You can check their support page. to see for yourself as well.

How do I add an address to my Outlook email? ›

On the toolbar, select New contact. Enter details for the contact. Select Add more to add more information, such as the contact's address and birthday. Select Create.

How do I add another email account to Outlook online? ›

Add a Second Email Account to Your Outlook on the Web
  1. Log in to Outlook on the Web. ...
  2. Right-click (or Control + click on a Mac) on the Folders link in the left pane. ...
  3. Enter the name or email address of the account that you want to add. ...
  4. Then click Add.
  5. The account now appears in your left pane.
Mar 18, 2020

How do I switch to another email account in Outlook? ›

  1. Sign in with Microsoft. Sign in or create an account.
  2. Hello, Select a different account.
  3. You have multiple accounts. Choose the account you want to sign in with.

How do I add two email accounts to Outlook app? ›

Note: Screenshots shown in this guide are for Outlook for iOS and Android. To add an additional email account, tap your account menu in the top left corner in your Outlook app. Select the blue plus sign to add another account. Once you have multiple accounts added, you can easily switch between them.

How do I access another email account in Outlook? ›

On the Outlook on the web navigation bar, click your name. A list appears. Click Open another mailbox. Type the email address of the other mailbox that you want to open, and then click Open.

How do I switch accounts in Outlook Windows? ›

Switch to another Outlook email profile
  1. In Outlook, click File > Account Settings > Change Profile.
  2. Outlook will close. ...
  3. The next time Outlook starts, it displays the Choose Profile dialog:
  4. To show this dialog every time Outlook starts, in the dialog, select Options > Prompt for a Profile to be used.

How do I add another email account to Outlook browser? ›

Add a Second Email Account to Your Outlook on the Web
  1. Log in to Outlook on the Web. ...
  2. Right-click (or Control + click on a Mac) on the Folders link in the left pane. ...
  3. Enter the name or email address of the account that you want to add. ...
  4. Then click Add.
  5. The account now appears in your left pane.
Mar 18, 2020

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